Don Self

PLEASE NOTE THAT ON THIS FRIDAY, JULY 3RD, WE WILL BE OBSERVING INDEPENDENCE DAY WITH FRIENDS AND FAMILY. OUR OFFICE WILL BE BACK TO NORMAL (WHATEVER THAT IS) ON MONDAY JULY 6TH. SHOULD YOU HAVE AN EMERGENT NEED ON FRIDAY, YOU CAN CALL THE OFFICE FOR ASSISTANCE. IF YOUR NEED IS NOT AN EMERGENCY, YOU CAN LEAVE A MESSAGE WITH THE AFTER HOURS FOLKS AND THEY WILL PASS IT ON TO US FOR ACTION ON MONDAY.

THIS HAS BEEN A VERY DIFFICULT TIME, AND WE APPRECIATE EVERYONE'S PATIENCE AND UNDERSTANDING AS WE WALK THROUGH THIS SEASON OF PAIN AND STRUGGLE! WE WILL CONTINUE TO DO OUR PART TO ENSURE THE SAFETY AND HEALTH OF ALL OUR CUSTOMERS BY CONDUCTING BUSINESS AS WE HAVE FOR THE PAST COUPLE OF MONTHS....

Our hope was to go back to our regular staffing schedule next week, but it doesn't seem like the stupid virus is going to allow that. So, for the meantime we are going to continue to keep the front door locked, and with a "skeleton crew" in the office to take care of customer needs. While we are just as anxious to get back to "normal" as everyone else, we are not going to rush into any choices that might make our team members or our customers vulnerable to another outbreak.

What that means is that, while we are in the office during normal business hours, we are still practicing "social distancing" procedures. Those include, but are not limited to, keeping the front door locked. If you need to make a payment, please call when you arrive and we will be glad to provide "curb service." If for any reason you need to come in to speak with a team member, we will respectfully request that you wear a mask. If you don't have one, please allow us to provide one for your use which you can take with you.

If you don't need to speak with anyone, you can still drop any payments in the “drop slot” in the door. We would prefer to not accept any cash at this time. If cash is your only available method for payment, we will do all we can to accommodate your needs. If you include your payment statement with your payment, we will process your payment and mail a receipt to you the same business day.

If you prefer to make your payment by card, you can always call our office to pay by phone with Visa, MasterCard, American Express, or Discover card, or even by an electronic funds transfer from your account.

Thank you in advance! We will all get through this together….In these incredibly uncertain times, we simply encourage everyone to use their judgment, exercise all reasonable precautions to avoid anyone who is, or has been, sick in recent days or weeks. Most of all, we urge everyone to BE KIND! We must remember that we are all in this together, and that no level of panic or anger is going to have any kind of positive impact. Thank you!

These are temporary, yet necessary, measures! Thank you all for your patience, understanding, and cooperation!

Time sure flies when you're having fun! It seems like only yesterday, but my career with State Farm began in 1979. It has always been my passion to help people, and my career as a State Farm Insurance Agent has allowed me to do just that for over forty-one years! One of the most rewarding parts of my job is helping families recover to "normal" after they have a claim. State Farm takes great pride in providing "second to none" claims service, and we want to be sure there are never any surprises. For this reason, we always take extra time to be sure our customers understand their policies and what they cover, as well as some things that are not covered.

Our team of licensed professionals has well over a hundred years of insurance industry experience, almost all of that with State Farm. The Collegedale and Ooltewah area is a huge part of our team's DNA! We live here, shop here, and play and worship here. We get as involved in our community as we can, and we love being a part of this community. We enjoy doing business the old-fashioned way: face to face! Any time you're in the neighborhood, stop by our office on Little Debbie Parkway and let us show you around and introduce you to the whole team!

• Call our office for an auto insurance, home insurance, life insurance, renter's insurance, business insurance, supplemental health insurance, or financial services quote

• 1962 Graduate of the University of Tennessee

• Flexible office hours, 8:00-5:00 Monday thru Friday, other hours available by appointment

• Member of Chattanooga Area Chamber of Commerce

• We excel at helping our customers their state to state relocations

• Member of Collegedale/Ooltewah Chamber Council

• Call us for information on Pet Insurance

• Member of Kiwanis Club of Ooltewah and Collegedale

• A+ Rated and Complaint-Free with the Better Business Bureau

• Direct Servicing Agent for Flood Insurance (National Flood Insurance Program)

• Proud Supporters of University of Tennessee and UTC Athletics

• We Speak Spanish and Italian

• Comprehensive orientation for newly-licensed drivers

• Proud sponsor of Ooltewah High School Men's Basketball

• Notary Public always available at no cost to our customers

• Personal finance classes at Ooltewah High School and Collegedale Academy

• "Special Event" coverage for weddings, birthdays, receptions, etc.

QUOTE OF THE DAY: "We make decisions based on what we think we know. It wasn't too long ago that the majority of people believed the world was flat." Simon Sinek