We truly appreciate everyone's patience and understanding during this difficult time. While we are starting to see some rays of sunshine that give us hope that we might be coming out of the Covid-19 situation in coming weeks and months, for the immediate future (the current thinking is July 6th) we are still conducting business out of an abundance of caution. As businesses in our community start to "re-open," we will monitor the situation and make the wisest possible choices going forward. So, while we are just as anxious to get back to "normal" as everyone else, we are not going to rush into any choices that might make us or our customers vulnerable to another outbreak.
What that means is that, while we are in the office during normal business hours, we are still practicing "social distancing" procedures. Those include, but are not limited to, keeping the front door locked. If you need to make a payment, please call when you arrive and we will be glad to provide "curb service." If for any reason you need to come in to speak with a team member, we respectfully request that you wear a mask. If you don't have one, please allow us to provide one for your use which you can take with you.
If you don't need to speak with anyone, you can still drop any payments in the “drop slot” in the door. We would prefer to not accept any cash at this time. If cash is your only available method for payment, we will do all we can to accommodate your needs. If you include your payment statement with your payment, we will process your payment and mail a receipt to you the same business day.
If you prefer to make your payment by card, you can always call our office to pay by phone with Visa, MasterCard, American Express, or Discover card, or even by an electronic funds transfer from your account.
Thank you in advance! We will all get through this together….In these incredibly uncertain times, we simply encourage everyone to use their judgment, exercise all reasonable precautions to avoid anyone who is, or has been, sick in recent days or weeks. Most of all, we urge everyone to BE KIND! We must remember that we are all in this together, and that no level of panic or anger is going to have any kind of positive impact. Thank you!
These are temporary, yet necessary, measures! Thank you all for your patience, understanding, and cooperation!
En Espanol:
Realmente apreciamos la paciencia y comprensión de todos durante este momento difícil. Si bien estamos comenzando a ver algunos rayos de sol que dan a nosotros la esperanza de que saldremos de la situación de Covid-19 en las próximas semanas y meses, en el futuro inmediato (el pensamiento actual es el 6 de julio) todavía estamos haciendo negocios. de una abundancia de precaución. A medida que las empresas de nuestra comunidad comiencen a "reabrirse", supervisaremos la situación y tomaremos las decisiones más sabias posibles en el futuro. Por lo tanto, si bien estamos tan ansiosos por volver a la "normalidad" como todos los demás, no vamos a apresurarnos a tomar decisiones que puedan hacernos a nosotros oa nuestros clientes vulnerables a otro brote.
Lo que eso significa es que, mientras estamos en la oficina durante el horario comercial normal, todavía estamos practicando procedimientos de "distanciamiento social". Estos incluyen, entre otros, mantener la puerta principal cerrada. Si necesita realizar un pago, llame cuando llegue y estaremos encantados de brindarle un "servicio en la acera". Si por alguna razón necesita venir a hablar con un miembro del equipo, le solicitamos respetuosamente que use una máscara. Si no tiene uno, permítanos proporcionarle uno para su uso que pueda llevar con usted.
Si no necesita hablar con nadie, aún puede cancelar cualquier pago en la "ranura de entrega" en la puerta. Preferiríamos no aceptar efectivo en este momento. Si el efectivo es su único método de pago disponible, haremos todo lo posible para satisfacer sus necesidades. Si incluye su extracto de pago con su pago, procesaremos su pago y le enviaremos un recibo el mismo día hábil.
Si prefiere hacer su pago con tarjeta, siempre puede llamar a nuestra oficina para pagar por teléfono con tarjeta Visa, MasterCard, American Express o Discover, o incluso mediante una transferencia electrónica de fondos desde su cuenta.
¡Gracias de antemano! Todos superaremos esto juntos ... En estos tiempos increíblemente inciertos, simplemente alentamos a todos a usar su criterio, tomar todas las precauciones razonables para evitar a cualquier persona que esté o haya estado enferma en los últimos días o semanas. ¡Sobre todo, instamos a todos a SER AMABLES! Debemos recordar que todos estamos juntos en esto, y que ningún nivel de pánico o ir a tendrá ningún tipo de impacto positivo. ¡Gracias!
¡Estas son medidas temporales, pero necesarias! ¡Gracias a todos por su paciencia, comprensión y cooperación!
In the meantime, we are going to do all we can to keep "business as usual" in the office. However, almost anything you might normally come by the office to do, you can take care of online or by phone. At least for the foreseeable future, we recommend this path to as many of our customers as possible. Also, please be sensitive to our efforts to maintain as "clean" an environment as possible by paying by any method other than cash for the near future.
As the situation continues to develop, we will do all in our power to be good stewards of our resources, both human and otherwise. At this time, we will keep the door open and welcome our friends and customers for as long as is wise. Thank you all for your patience and understanding, and we look forward (just as we're sure you do) to things getting "back to normal."
Time sure flies when you're having fun! It seems like only yesterday, but my career with State Farm began in 1979. It has always been my passion to help people, and my career as a State Farm Insurance Agent has allowed me to do just that for over forty-one years! One of the most rewarding parts of my job is helping families recover to "normal" after they have a claim. State Farm takes great pride in providing "second to none" claims service, and we want to be sure there are never any surprises. For this reason, we always take extra time to be sure our customers understand their policies and what they cover, as well as some things that are not covered.
Our team of licensed professionals has well over a hundred years of insurance industry experience, almost all of that with State Farm. The Collegedale and Ooltewah area is a huge part of our team's DNA! We live here, shop here, and play and worship here. We get as involved in our community as we can, and we love being a part of this community. We enjoy doing business the old-fashioned way: face to face! Any time you're in the neighborhood, stop by our office on Little Debbie Parkway and let us show you around and introduce you to the whole team!
1962 Graduate of the University of Tennessee
Flexible office hours, 8:00-5:00 Monday thru Friday, other hours available by appointment
Member of Chattanooga Area Chamber of Commerce
We excel at helping our customers their state to state relocations
Member of Collegedale/Ooltewah Chamber Council
Call us for information on Pet Insurance
Member of Kiwanis Club of Ooltewah and Collegedale
A+ Rated and Complaint-Free with the Better Business Bureau
Direct Servicing Agent for Flood Insurance (National Flood Insurance Program)
Proud Supporters of University of Tennessee and UTC Athletics
We Speak Spanish and Italian
Comprehensive orientation for newly-licensed drivers
Proud sponsor of Ooltewah High School Men's Basketball
Notary Public always available at no cost to our customers
Personal finance classes at Ooltewah High School and Collegedale Academy
"Special Event" coverage for weddings, birthdays, receptions, etc.
Call our office for an auto insurance, home insurance, life insurance, renter's insurance, business insurance, supplemental health insurance, or financial services quote
QUOTE OF THE DAY: "What we know not, teach us. What we are not, make us. What we have not, give us." - Old Anglican Prayer
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