State Farm® Insurance Agent Don Self
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
ina vate
October 24, 2024
"Great costumer service"
"Thank you Ina! We appreciate you, and we appreciate your taking time to make your feelings known. As always, please let us know if we can be of service to you or your family!"
budsodalsky
June 10, 2024
"Donna is always a pleasure to work with. Don Self is the last of the best insurance experiences left in the U.S.A."
"Wow, what a terrific compliment! We really appreciate you and your taking the time to let the world know how you feel about us. Please let us know if there is anything we can do for you or your family! "
Joel R
October 17, 2023
"Great people always friendly and helpful."
"Joel, thank you so much for your review. We truly appreciate you!"
Nanci Holden
April 26, 2023
"Richard help to calm my nerves when they were shot. He handled my problem like a true professional. I am grateful for his time and compassion."
"Very humbling Nanci! Thank you for taking time to make these nice comments!"
TERESHKOVA BONNICK
April 15, 2023
"Don and his son Richard were empathetic and understanding. They also were knowledgeable, experience and get things resolved immediately."
"That is one of the nicest compliments you could ever give. Thank you Terri!"
Gigi Green
March 7, 2023
"Goes the extra mile to help you."
"Good Morning Gigi, we are blessed with the opportunity to be of service to so many fine families. Thank you for your kind words, and for your friendship!"
Jack Martin
January 12, 2023
"Excellent agency, meets all my needs!"
"We appreciate your friendship Jack!"
Kathryn Satcher
January 6, 2023
"I WISH THERE WERE 10 STARS. DON SELF AND DONNA, and THE REST OF THE STAFF HAVE BEEN OVER THE TOP WITH CUSTOMER SERVICE! I CANNOT COUNT THE TIMES AT HOW IMPRESSED I HAVE BEEN WITH THIS FINE COMPANY. DON HIMSELF CALLED ME TO WISH ME A HAPPY BIRTHDAY!! AND SENT A CARD. THEY HAVE AN UNUSUAL FANTASTIC WAY OF TREATING THEIR CUSTOMERS WITH THE UPMOST RESPECT UNLIKE ANY OTHER INSURANCE COMPANY I HAVE EVER BEEN WITH! I ENCOURAGE YOU TO CALL THEM, AS I HAVE EVERYONE IN MY FAMILY. THEY ARE THE TOP!!’ KEEP UP THE GREAT CUSTOMER EXPERIENCE DON AND DONNA. YOU ARE ALL WHAT MAKES THE TERM “CUSTOMER SERVICE “. SHINE. THANK YOU ALL AGAIN!!!"
"Kathryn, your words are so very kind, music to our ears. You know, it's responses like yours that make everything we do worthwhile. Thank you so very much for taking time to post this review. Like you, we hope the whole world sees it! We appreciate you very much!"
Amos Abraham
December 30, 2022
"Being a member of State farm family great people Don staff always take care of me great friendly people"
"Amos, thank you so much for your kind words. We're glad you're part of our family. Happy New Year!"
mariana
December 29, 2022
"Excellent"
"Muchas gracias por buena revista.... "
Breanna Harvey
November 30, 2022
"I am so thankful for Richard Self of State Farm Insurance. He always has my family's best interest in mind when helping me make decisions. We have been with him for over five years now and I can't imagine going anywhere else for insurance!"
"What a great compliment! You and Nate have been great friends for years, and we are grateful every day that you're part of our family. "
Kandy Galbraith
November 8, 2022
"We have been with State Farm in Colledge Dale TN since the 1975 we have nothing but the highest respect for this insurance company. When they say they have great claims help they sure do. We would never look at any other insurance company no matter if it was much cheaper. Thank you Don and Richard Self your the best!"
"Kandy, we so appreciate your long-time friendship and your loyalty to State Farm. As always, please let us know if there is ever anything we can do to be of service to you and your family! We appreciate you!"
Charles Merzbacher Jr
October 20, 2022
"Always a quick response to any questions. Quality insurance and great rates!"
"We appreciate you and your family so much! Thank you for the kind words..."
Lauri Clark
July 26, 2022
"I had a very nice experience speaking with Donna Lacey during my initial inquiry of coverage. She handled all the details and made the switch seamless. The entire office was great to work with! I am very excited to be a part of the State Farm family."
"Thank you so much for your kind words. We are glad to have you be a part of the family, and I'll be sure to let Donna know how pleased you are. Thank you again, and please stop by and meet the whole team when you're in the neighborhood! Richard Self"
Lauren Hemedinger
May 26, 2022
"He is in touch with his clients. After all, it's a very difficult job; being an Agent. Selling your product is not easy and maintaining customers is very difficult."
"We appreciate your kind words. BTW, dealing with customers like you is not difficult at all. Please stop by and say hello when you're in the neighborhood. ;)"
Daryl Chesney
April 21, 2022
"Someone is always promp to answer phone calls and answer questions. This office has been my agency for decades now."
"Hi Daryl, we are so proud to have you in our family! Thank you so much for your kind words."
A C
March 4, 2022
"That moment where Don himself calls you on your Birthday just to wish you well! Trust me when I say this, his amicable nature filters down to his entire team. Does your agent do that? If not, then call Don. You will get more than just a coverage. =]"
"What a nice compliment! We appreciate you so much!"
John Tippit
November 16, 2021
"Best customer service, welcoming. Donna worked hard for me . I am excited to be a customer."
"Hi John, we are so glad to have you in the family! Thank you for the kind words, and please let us know what we can do to be of service!"
Tom Turk
September 13, 2021
"Always excellent service here whenever I call or stop by in person"
"Hi Tom, we appreciate you so much, and thank you for taking time to post a review!"
Sam King
August 6, 2021
"Good and reliable services, good people you can talk to about your concerns, willing to help all the time, been a customer for 5 years, what do we need from other people..just a smile and good heart."
"Good morning Sam. We truly appreciate your kind words and encouragement. If there is anything we might do for you, please feel free to call on us any time!"
Jimmy Rhodes
February 7, 2021
"Don and Richard are top notch! They handle all my insurance needs personal and business, they have never let me down and have always been there for me with flying colors. They are simply the best!"
"Thank you Jimmy! We think you and your family are pretty awesome too!"
Christine Keefe
February 3, 2021
"Richard and Don Self are honest and straightforward. I am pleased with their service as my State Farm agents"
"Thank you so much for the nice words. As always, if there is anything we can do for you, please don't hesitate to call anytime!"
Jason Grear
February 3, 2021
"Don Self team has been true partner for us since we moved to Chattanooga. Always same day response. Team takes customer service to highest level."
"Jason, thank you so much for your kind words! We have enjoyed getting to know you and your family, and we are honored by your trust in our office! We are here for you!"
JJ Andrade
January 29, 2021
"I high recommend!"
"Thank you so much! We appreciate you and your whole family! Please say hello to Valeria and Daniel."
JD Wickham
December 18, 2020
"Richard Self is one of the most honest and loyal men you will ever meet. You can trust he always has your best interest at heart."
"Thank you so much for your kind words! Praying for you and your family as you serve the Lord and His children!"